Delivery & Returns
At JLB we want you to be completely satisfied with your purchase, if you are not, please return your garment within 14 days of shipment of goods with proof of purchase, unused and in its original packaging with all info tags attached.
You have a responsibility to take reasonable care of the products while they are in your possession. Therefore, items must be their original condition with labels.
Email to receive your Returns Authorisation (RA) number and address.
We recommend that items are returned using Royal Mail First Class Recorded. Unfortunately, we are not liable for lost goods.
We offer in store returns at Jude Law, simply bring your item(s) and your receipt for refund, store credit and exchange
If the goods are faulty, we will refund you for the order in full, including the return postage costs. The amount will be in accordance with our standard delivery charges.
When goods are received by us your credit card (the one used for the purchase) will be credited with the cost of the item returned.
Should you decide to exchange the item, you will not be charged for postage by us for the exchanged item.
Gift vouchers are non-refundable.
Our delivery partners have measures in place in order to carry out contactless delivery. Due to the ongoing Pandemic there may be delays which are beyond our control, we will be working safely to overcome these difficulties.
Our returns period is 14 days, from the date of shipping.
If your order is received by 2pm Monday - Friday we will aim to have this shipped the next day. If orders are made after 2pm on Friday or on Weekends, your order will aim to leave JLB on Monday.
1-2 Working Days
Free Standard UK Delivery over £99.
Delivery of orders to UK are charged at a flat rate of £4.50.
Republic of Ireland
1-2 Working Days
Delivery of orders to the Republic of Ireland are charged at a flat rate of £5.50.
Delivery of orders anywhere in Europe, excluding Republic of Ireland are charged at a flat rate of £15
US, Canada and Australia
Delivery of orders to US, Canada and Australia is charged at a Flat Rate of £20, this excludes any extra charges, taxes or import duties, these will be the responsibility of the customer.
Rest of the World
Please contact firstname.lastname@example.org for more information and prices.